Tape Media provide statistical reports to filmmakers to help guarantee a box office sell out. Their reports are based on historical data of recent movies, and intricate details of their financial performance. Their historical data was archived in Excel Spreadsheets, scribbled in filing cabinets,
and stored in their analysts memories. Tape had spent two years trying to build a central resource for all their data, to make reporting faster and easier for their analysts.
They had embarked on slow and costly development cycles with SalesForce, Microsoft Dynamics, and SugarCRM, each time trying to adapt the system to their own needs.
As consultancy fees and additional license fees were added, after months of investment, the project costs with each vendor grew to three or fours
times the original estimate.
Spiralling costs hadn't got them any closer to a solution, however. With each new vendor, promises were made and broken, and as development went on, new ideas and requirements for the software proved impossible to integrate.
Ben Philpott, the Project Leader, described the problem of adapting software to requirements that evolve.
"What we realised is that regardless of the work we put in upfront, as the software took shape, it would give us new ideas for how it could work better, or we'd discover things we'd missed at the start".
Tape Media knew that they were coming up with great ideas for their software, and didn't want to ignore them, just because of a prescriptive development approach. They wanted to be able to try ideas out, and iterate new features as they came up with them.
Against a backdrop of frustration with three vendors, Tape Media were cautious to believe they had found a solution with agileBase, so they put us to the test.
"We had a webinar with an agileGuide, and he built what we needed in front of our eyes. It was brilliant to watch our software come to life in front of our eyes. Within two hours, we achieved 90% of what we were trying to do, and achieved more than we'd managed in two years with a traditional development approach."
Over the following week, Tape Media continued to work closely with an agileGuide to refine the system. As users and staff provided more feedback, new features were built.
"The system we arrived at was built around the way we wanted to work. We could automatically create customised reports, and had all our data in one place for the first time. Better still, we know that when we need changes in the future, they'll be easy to implement."